Our vestibular audiologist Clare Bates provides many services including treating balance disorders, ear-related dizzyness, and providing hearing tests, speech tests, and wax removal. Clare has been in the field of audiology for over 25 years and is a member of the British Academy of Audiology (BAA), British Society of Audiology (BSA), and The Registration Council for Clinical Physiologists (RCCP).

Treatment is decided after an initial assessment is completed to determine the cause of the problem.

For more information or to make an appointment call Clare on 07801336416.



Pure Tone Audiometry £80

Tympanometry £60

Speech Testing £95

Loudness Discomfort Levels £80

Tinnitus Matching £80

Paediatric Assessment (4 years+) £170

Noise Induced Hearing Clinic - please contact for further information

School Screening Clinic - please contact for further information


Wax Removal £65 for one ear / £90 for both ears

Swim Plugs £50 for two

Personalised Ear Protection From £105

Hearing Aids From £795

Hearing Aid Reviews £70

Initial Tinnitus Assessment £180

Tinnitus Review £115

Tinnitus Sound Generators and Combination Devices From £795

Initial Vestibular Assessment £180

Vestibular Review £115

BPPV Treatment £115


Vestibular Rehabilitation

VR uses exercise therapy to strengthen the balance system. During the initial session you will be asked information about your balance problem and then asked to perform simple everyday tasks and movements to assess the condition. You will then be given specific exercises to follow at home to alleviate symptoms or you may be offered a Particle Repositioning Treatment.

Particle Repositioning Manoeuvre

PRM treats Benign Paroxysmal Positional Vesrtigo (BPPV) which is caused by small crystals found in the inner ear that have dislodged and become stuck in the wrong place within the ear causing dizzyness. Treatment involves the patient lying down whilst the audiologist gently moves the patients head in to specific positions to move the crystals.

Hearing Test

Pure Tone Audiometry is used to test the hearing; the patient places special headphones over their ears and then is asked to press a button when they hear a tone. Different tones will be played through the headphones and the response of the patient is recorded to assess their hearing and to give more information about the type of condition they may be suffering from.

Wax Removal

At your initial appointment Clare will use video otoscopy to assess the level of wax inside the ears. If possible the ear wax will then be removed straight away using a specialist suction machine that uses air suction to clean the ear rather than water. The air suction provides less discomfort and minimal risk of complications. If the wax is too hard/impacted then you may be asked to used drops of olive oil to soften the wax before returning for the wax removal at a later date.